ONE OFF COUTURE

IN PROGRESS

One Off Couture is a brand new label established and trademarked in 2010.Influenced by all aspects of fashion and major designers from the early nineties until this present day.We aim to be unique and offer higher end garments at reasonable prices.The collection shown  are all made by us at our fashion studio so when you buy from us be rest assured you will receive the upmost quality.Not only do we breathe fashion we also breathe customer satisfaction.What you see is what you get.Bold prints,lots of colour,and most of all one off designs.Also please bare in mind that any items on our site are made by us and are not available anywhere else in the world.Period!One Off Couture is fresh, full of attitude and on-point; ready to cater for all of you fashionistas out there.

Since our launch, both our collections and customer base have grown rapidly; building our brand to stand stiletto-to-stiletto alongside some of today’s most popular online fashion stores. " some may say surpassed"

We pride ourselves on pulling in those purse strings and offering One Off fashion at decent  prices, so you can keep your cash for cocktails.

Be inspired by our range which includes bold in your face graphic prints and to level it out some subtle designs with an edge. We’re passionate about providing the latest trends with high fashion. looks - believe us when we say we’re fashions best kept secret!

So why not come and sample One Off Couture? One Off Couture customers love us for our quality, great going out looks, and fantastic customer service - we’re here to help with every step of your online purchases.

With new designs and ideas  arriving on a daily basis and our commitment to customer service, we’re a one stop shop for fast, classy, affordable fashion at your fingertips.


One Off Couture TM
Customer services
36 Langham street
Westminster
City of London
W1W 7AP
UNITED KINGDOM


CUSTOMER SERVICES

Freephone  0800 880 3087. Fax  0844 683 7942  Email  customerservices@oneoffcouture.co.uk  info@oneoffcouture.co.uk 




RETURN PROCEDURE AND CONDITIONS

We have created a very easy return procedure in order to make your online shopping experience pleasant, even when you are not fully satisfied with your purchase.
You can return any item purchased on our Online Store within 7 working days from the delivery date. Here’s how:
Make sure the items are in the same condition you received them in, with all tags still attached.
Fill out the online Return Form in order to get a Return Number Prepare the package and add  your own tracking number on the prepared label sent inside your package.
Please put this over the prior delivery information. With our return service, you will be responsible in the event of theft or loss during delivery to our returns facility .
It is important that you send package with complete tracking online. If you do not we cannot accept a refund without a tracking number.
The refund you will receive will include  the costs of returned items and not the original shipping costs (Standard Service level). For our return service, you will be deducted a sum equal to the order shipping costs (if you have taken advantage of free shipping, your return will be free). If you prefer, you can also use any courier you want. In this case, return shipping and any possible theft or loss during transit will be as stated earlier at your own expense and responsibility.
Your return will be accepted within 3 working days from the delivery date at our warehouse. Refunds will be issued only for properly returned items. If your return does not meet the conditions listed, we will not be able to issue the refund and the package will be sent back to you. You may keep track of the return status through your tracking number online.


One Off Couture TM
Returns
London
       
W1W 7AP
UNITED KINGDOM

CUSTOMER SERVICES

Freephone  0800 880 3087. Fax  0844 683 794    Marketing   0844 683 7943
Email  customerservices@oneoffcouture.co.uk     info@oneoffcouture.co.uk
Email 
returns@oneoffcouture.co.uk         admin@oneoffcouture.co.uk  

         



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